RETURNS & REPLACEMENT POLICY

Return/Exchange Info

Returns for defective products will be accepted within 7 days of receipt.   Please contact us before returning product.   Product must be returned at customer’s expense within 15 days of receiving your order and must be unopened and unused.   There will be no refunds on shipping charges and return shipping costs are the responsibility of the customer.  10% restocking fee applies on all returned products. Any error on Nevaeh’s behalf will be addressed on an individual basis.

Due to their sensitive nature, we cannot accept returns of bulbs.

For additional information, please e-mail us at: info@nevaehdayspa.ca